|Accountable Owner||Nigel Clarke|
|Document Owner||Nigel Clarke|
|Date issued||24th May 2018|
- How we use your personal information?. 3
- What information do we collect?. 3
- Why do we process your personal information?. 3
- Who has access to your personal information?. 4
- How do we protect your personal information?. 4
- For how long do we keep your personal information?. 5
- Protecting your child’s online privacy. 5
- Subscribing to receive updates. 6
- Cookies. 6
- Your Rights. 6
- Usage. 7
- How we use your personal information?
- If you use our services you consent to the collection, use and sharing of your personal data.
- We will comply with the Data Protection Regulations, so any personal data which you supply to us will be used for the purposes indicated below. Please do not give us information if you do not want it stored. Our security procedures mean that we may occasionally request proof of identity from you.
- What information do we collect?
- To create a basic membership account with us you will need to provide Your Name, Email Address, Date of Birth and Password. If you are setting up a Silver or Gold membership we will also need billing information.
- Why do we process your personal information?
- The information which we obtain and hold about you, will be used to manage and administer this site, our online competitions, for market research purposes, to provide information to our customers and to sell merchandise to you the customer. The information will only be used as stated herein and/or in such other circumstances where there is an obligation to do so, or as the law permits, or where we have your consent.
- We may share information (for example age, gender, names) with our customers, with suppliers. We may also share this information for marketing and promotional purposes. We will not share your contact information with anyone.
- We ask you to provide your first name and last name so that we can qualify and verify applications so that if we select you as a competition winner, we can address the product, or products to the relevant person in your household. As a winner we may also publish your name on our website.
- We ask that if entering a competition, you live in the UK as we do not currently operate competitions outside of the UK.
- We ask for email address so that we can contact you to inform you and liaise with you if you are selected as a winner or for an event. We also ask for your email address so that we can inform you of new content on the website.
- We ask for a username and password so that you can log in and complete various activities on our website.
- If you are selected for an opportunity or as a winner, we will contact you to confirm any questions we may have, to seek further permission from you or where we are required to clarify any further information. We may ask you for your telephone number and postal address in order that we may provide you with a product or products and to have a means of communicating with you through the delivery of your prize.
- Some of the above information is voluntary but needs to be accurate and is required in order to become a Backstage member.
- If you have sent us an email, we will store this information in line with our data retention policy.
- If you are a business and you have provided your information to us, we will store your information for three years. After this time, we will contact you to ensure your information is up-to-date. Please contact us if you wish this information to be removed or updated.
- We collect and store personal information at events that Nigel Clarke attends. We collect and store this information in order to promote the website and competitions.
For information on activities on our website, please read our Terms and Conditions, and Competition Terms and Conditions.
- Who has access to your personal information?
- The contact information we hold about you is confidential and will only be disclosed outside the users of this website at your request or with your consent, to investigate or prevent fraud or if the law permits it or it is in the public interest. Normally any personal/business details provided by you to us will not be exported outside the EEA. In the event of any information being disclosed outside the EEA, we have strict security procedures in place.
- All of our mailing lists are opt-in and the details collected in mailing lists are not shared with any third party. Please note that content you submit to us and your name, email address, Date of Birth, may be shared with our clients and partners who may be outside the EEA.
- We may give access to our databases to third parties such as our Server Company, website developer(s), marketing assistant, staff, people we hire on a consultancy basis and anyone necessary to fulfil our website service and business needs. Otherwise, we will never disclose information to any party, other than stated above and below, unless we are required to do so by law.
- How do we protect your personal information?
- Our website is registered with The Information Commissioner’s Office (http://www.ico.org.uk/)
- We take the security of your personal information seriously; we have internal policies and controls in place to try to ensure that your information is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the performance of their duties.
- Where we engage with third parties to process personal information on our behalf, we do so by complying with all applicable data protection laws; and comply with the agreement, including in particular the obligation to implement appropriate security measures and process the information only for the purposes set out in that Agreement.
- We store information for the purpose of the activities on the site. We may also publish information on our website such as winners and their names.
- Please note that any information collected online is not entirely secure. While we will do everything possible to keep your information secure, we cannot guarantee the security of any data or personal information provided to us online. By providing details to us, you do so at your own risk.
- For how long do we keep your personal information?
- We will retain your personal data only for as long as is required and for the purposes for which it was originally given. Your personal data will be deleted if you decide to terminate membership or if you contact firstname.lastname@example.org and request it. Please note it will not be possible to be a member of the website without supplying personal data.
- When required personal details are then destroyed unless we are legally obliged to retain the data and/or transmit it to a regulatory or government authority. We may publish information you have sent us on our website, such as your name, age, gender and username. We will not publish or share your contact details.
- Protecting your child’s online privacy
- We do not collect personal information from children, unless volunteered. Children must seek and obtain the permission of a parent or legal guardian before doing so.
- If you are under the age of 13 you will need to gain consent from whoever holds parental responsibility. This is the aged proposed in the Data Protection bill but is subject to parliamentary approval. If you are providing parental consent for someone under 13, you will be asked for your name and to confirm that you are legal responsible for the child (we reserve the right to request evidence of this). You will also be asked to provide a small one off payment via billing methods to prove you are over 18 years of age.
- Children under 13 must always ask for a parent’s or legal guardian’s permission before providing any information about themselves. If you or your child has provided us with details, which you no longer wish to be stored, please contact us.
- Please help us to protect your child’s online privacy by monitoring what they do online. Help them to understand that they should never provide personal information about themselves without asking for a parent or guardian’s permission. If you’re under the age of 13, please ask your parent or guardian to read through this information with you and explain it to you.
- Subscribing to receive updates
If you have subscribed to receive updates from us, we will store your email address, any preferences you provide and in order to provide you with Nigel Clarke information and promotions. If your details change, please contact us. You must be 13 years old or older to subscribe to our subscription system. If you are under 13 you must have a parent or guardians permission. If you wish to unsubscribe from this service please either click on the unsubscribe link at the footer of the email you receive, or contact us.
- The first is via a third party called Google Analytics. This service provider enables us to track statistics on our website for example number of visits, number of unique users, hits, most popular pages.
This information may be shared with our customers and partners so that we can provide them with statistics regarding our website usage. It also enables us to compile reports and improve our website. These cookies collect information for us which is anonymous. If you do not wish to be tracked by Google Analytics by all websites that use it, you can visit: https://tools.google.com/dlpage/gaoptout?hl=en.
For more information about Google Analytics you can visit: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
- The second is ASP.NET technology is used on our website.
For further information, please see the table at the bottom of this page about our cookie usage.
- Your Rights
As a data subject, you have a number of rights. You can, in certain circumstances:
- access a copy of your personal information on request;
- request that we change incorrect or incomplete personal information;
- request that we delete or stop processing your personal information, for example where the information is no longer necessary for the purposes of processing; and
- object to the processing of your personal information, including where we are relying on our legitimate interests as the legal ground for processing.
If you would like to exercise any of these rights, please contact (email@example.com)
Upon request, together with proof of identity to our Data Protection Officer, Nigel Clarke, you are entitled to a copy of the personal data held about you by us, as provided for under the General Data Protection Regulations. You also have the right to require us to correct any inaccuracies in your information or to remove information held about you.
If you believe that the we have not complied with your data protection rights, you can complain to the Information Commissioner, although we would prefer to resolve any concerns you have directly with you and there may be some circumstances in which our grievance procedure offers an opportunity to do that.
- We would ask that you keep us informed (by email, telephone, or in writing) of any changes in your personal data so that we may have our records up to date at all times.